1.      How long does it take GPS to fix my location?

     Under normal usage where the unit has already been in use, it should take less than 2 minutes. If the unit has not been in “sleep” mode or has not been used for quite some times and the batter has run down, it make up to 10 minutes to reposition itself. In other words, the less the time-in-between usage, the faster the fix.

2.      Why can't I get a good signal in my car?

    This GPS included in your hardware is the latest technology in GPS and is designed for use in an automobile. However all GPS have to have some view of the sky with no signal blockage. Some types of sun ray reducing film, especially ones with lead content, can block the signal completely (even though the sky is visible). It is recommended that you always use the supplied external antenna for best reception.

3.      Where should I place the external antenna?

    The external antenna is magnetic and will stick to you metal car body. Please place it on the top of the car with the wire running between the door and the car frame, not between the glass window and door frame. The door frame has rubber cushion designed for the wire to pass through easily. Putting the wire between the glass window frames will damage the wiring and void your warrantee.

1.    How many of my own points-of-interests can I enter?

    There is no limit on the number. However we suggest that you try to keep the number down to less than 100. We will soon have a solution for you manage the POI's with your PC and a website.

2.  I am in a field with no road, why does SmartGO not show my exact position?

    SmartGO is designed to be used in a vehicle on a road that is on the map. As such it always try to position itself at the nearest road in order to be able to calculate route. It there is a new road that has just been constructed, it will not be on the map and will wait till you are on a recognizable road. Fortunately SmartGO has the most comprehensive road map available in Thailand today. Please see also question on maps.

1. How many KM of road is in the map?

    SmartGO uses map from MappointAsia which is made in conjunction with Tele Atlas. It is the most comprehensive road network of Thailand available today with over 800,000 KM of road network. This is twice the road mileage offered by our competitors.

2. How many POI's are avaible in SmartGO?

    SmartGO has over 300,000 POI's in our database and are working to add 150,000 more within the next year. We also offer an easy link to use POI's from www.pointthailand.com PointThailand is an on-line website with its own map and satellite images not available on Google map that are updated constantly by its members. SmartGO will also work with Google map because it has the ability to enter the location by LAT/LONG directly. Most navigation systems do not have this feature.